Last updated: September 2026
At Radhe Radhe Jewellers, we take care to ensure that your jewellery is packed securely and delivered to you safely. This Shipping Policy explains how orders are processed, shipped, and delivered.
Orders are processed after successful payment confirmation.
We carefully inspect and securely package each jewellery item before dispatch.
Orders are generally processed within 2 business days.
Please note that customised, personalised, or made-to-order jewellery may require additional processing time. If additional time is required, we will communicate this to you.
After your order has been dispatched, delivery generally takes approximately 4-7 business days, depending on your delivery location and the courier service.
Delivery times may vary for remote locations, during public holidays, festivals, sales, adverse weather conditions, or other circumstances beyond our control.
The estimated delivery date shown at checkout or communicated after dispatch is an estimate and is not a guaranteed delivery date.
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
Depends Upon Location, Free Delivery Above 2999/-
Any applicable shipping charges will be communicated clearly before the order is confirmed.
Once your order has been dispatched, we will provide tracking information where available.
You can use the tracking details provided to monitor the progress of your shipment.
Please allow some time for the tracking information to become active after the package has been handed over to the courier.
Please make sure that your shipping address, phone number, and other delivery details are accurate when placing your order.
Once an order has been dispatched, changes to the delivery address may not be possible.
If an incorrect or incomplete address causes a delivery failure, additional delivery charges or re-shipping arrangements may apply.
If the courier is unable to deliver your order because the recipient is unavailable, the address is incorrect, or delivery attempts are unsuccessful, the courier may make additional delivery attempts or return the package to us.
If the order is returned to us, please contact our customer support team to arrange the next steps.
Although we make every effort to deliver orders within the estimated timeframe, delays may occur because of:
If your order appears to be significantly delayed, please contact us with your order number and we will assist you in checking its status.
We recommend checking the package carefully when it is delivered.
If the outer package appears damaged, opened, or tampered with, please take photographs or videos of the package before opening it and contact us as soon as possible.
If the jewellery itself is damaged or you receive an incorrect item, please contact us immediately so that we can review the issue and provide the appropriate assistance under our Return & Refund Policy.
Currently, [WE SHIP ONLY WITHIN INDIA].
For international orders, if offered, additional shipping charges, customs duties, taxes, import fees, or other charges may apply depending on the destination country. Such charges may be payable by the customer unless otherwise stated.
If you have any questions regarding your shipment or delivery, please contact us:
Radhe Radhe Jewellers
Kali Mandir, Shitala Abasan, Thakdari Rd,
Near Ghospara, Milan Bazar, Krishnapur, Kestopur,
Kolkata, West Bengal – 700102
Email: contact@radheradhejewellers.in
Phone: +91 79034 42550
Landline: +91 33 3560 5363
Business Hours: Monday – Sunday, 10:00 AM – 10:00 PM
