Welcome to Radhe Radhe Jewellers. These Terms & Conditions govern your use of our website and your purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.
Please read them carefully before using our website.
This website is operated by Radhe Radhe Jewellers.
Our business operates from:
Radhe Radhe Jewellers
Kali Mandir, Shitala Abasan, Thakdari Rd,
Near Ghospara, Milan Bazar, Krishnapur, Kestopur,
Kolkata, West Bengal – 700102, India
Email: contact@radheradhejewellers.in
Phone: +91 79034 42550
Landline: +91 33 3560 5363
Business Hours: Monday – Sunday, 10:00 AM – 10:00 PM
By using our website, you confirm that you are legally capable of entering into a binding agreement.
You agree to use this website only for lawful purposes and in a manner that does not violate applicable laws or the rights of others.
You must not:
We reserve the right to restrict or terminate access to the website where necessary.
We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate and up to date.
However, slight differences may occur due to:
Product images are provided for representation purposes, and the actual product may have minor visual variations.
We reserve the right to correct errors, update product information, or change product availability at any time.
All products displayed on our website are subject to availability.
Adding a product to your cart does not guarantee that the product will remain available until checkout is completed.
If a product becomes unavailable after you place an order, we will contact you and provide an appropriate resolution, which may include cancellation and refund of the unavailable item.
All product prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.
Prices may change from time to time without prior notice.
Any applicable taxes, shipping charges, or other charges will be displayed or communicated as applicable before completion of your purchase.
We make reasonable efforts to ensure pricing information is accurate. If an obvious pricing error occurs, we reserve the right to correct the error and contact the customer regarding the affected order.
When you place an order through our website, you are making a request to purchase the selected products.
After placing your order, you may receive an order confirmation acknowledging that we have received your order.
An order confirmation does not necessarily mean that the order has been finally accepted.
We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including in situations involving:
If we cancel an order after payment has been received, the applicable amount will be refunded according to our refund process.
Payments are processed through the payment methods made available on our website.
You agree to provide accurate and complete payment and billing information when placing an order.
We do not knowingly store your complete card, banking, or other sensitive payment credentials on our website. Payment information may be processed securely by our third-party payment service providers.
An order will normally be processed after successful payment confirmation.
We make reasonable efforts to process and deliver orders within the estimated delivery timeframe communicated to you.
Delivery times may vary depending on your location, courier availability, holidays, festivals, weather conditions, and other circumstances beyond our reasonable control.
For complete information regarding order processing, delivery, tracking, shipping charges, and delays, please refer to our Shipping Policy.
We want our customers to have a positive shopping experience.
Returns, refunds, and exchanges are subject to the conditions described in our Return & Refund Policy.
Our current return policy provides a 30-day return period, subject to eligibility requirements and applicable exclusions.
Customers should review the Return & Refund Policy before requesting a return.
Jewellery should be handled and maintained with appropriate care.
Exposure to perfumes, cosmetics, chemicals, moisture, water, excessive heat, or improper storage may affect the appearance or condition of jewellery.
Customers are responsible for following the recommended care instructions provided with their jewellery or on the relevant product page.
Damage resulting from improper use, accidental damage, normal wear and tear, or failure to follow care instructions may not qualify for return, refund, or replacement.
All content available on this website, including but not limited to:
is owned by or licensed to Radhe Radhe Jewellers, unless otherwise stated.
You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our content without prior written permission.
Our website may use third-party services to provide functions such as:
These services may operate under their own terms and privacy policies.
We are not responsible for the independent policies, availability, or practices of third-party service providers, except to the extent required by applicable law.
We aim to provide accurate and current information on our website.
However, occasional errors, omissions, or outdated information may occur.
We reserve the right to correct errors and update information, including product descriptions, prices, availability, and other website content, at any time.
To the extent permitted by applicable law, Radhe Radhe Jewellers will not be responsible for losses arising from circumstances beyond our reasonable control, including delays or interruptions caused by courier services, telecommunications failures, technical issues, natural events, or other external circumstances.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or remedies that cannot legally be excluded or limited under applicable law.
We may update or modify these Terms & Conditions from time to time to reflect changes to our services, business practices, or applicable legal requirements.
The updated version will be posted on this page with a revised “Last updated” date.
Your continued use of our website after changes are posted constitutes acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising in connection with these Terms & Conditions or your use of our website shall be subject to the jurisdiction of the courts having appropriate jurisdiction over the matter, subject to applicable consumer protection laws.
If you have any questions regarding these Terms & Conditions, please contact us:
Radhe Radhe Jewellers
Kali Mandir, Shitala Abasan, Thakdari Rd,
Near Ghospara, Milan Bazar, Krishnapur, Kestopur,
Kolkata, West Bengal – 700102, India
Email: contact@radheradhejewellers.in
Phone: +91 79034 42550
Landline: +91 33 3560 5363
Business Hours: Monday – Sunday, 10:00 AM – 10:00 PM
